Based on the promotion period, program rules vary. Please check the website homepage for more information.

Click the Sign In link at the top right of the page. Click the Forgot Password link at the bottom of the dialog. Enter your email address and a temporary link will be emailed to reset your password. 

You will receive your Rinnai Rebates card approximately 6-8 weeks after your rebate is approved.

An email will be sent from Onbe notifying you when rebate has been loaded onto your card. You may access your real-time account balance 24 hours a day, 7 days a week by calling the number on the back of the card or online on the Rinnai Rebates website by logging into your account and clicking on the "Card Balance" button. Please note, consumer rebates have a 6 month expiration, once this date has been reached your funds will expire and cannot be reissued. For more detailed information, please refer to your card carrier.

Rebates from a dealer or manufacturer for items you purchase are tax free. They are viewed in the tax law as merely reducing the purchase price of the item.

Example: A rebate you receive from a dealer or manufacturer of an item you buy is not income, but you must reduce your basis by the amount of the rebate. For examaple, you buy a new car for $9,000 cash and receive a $400 rebate check from the manufacturer. The $400 is not income to you. Your basis in the car is $8,600. This is your basis on which you figure gain or loss if you sell the car, and depreciation if you use it for business.

Register your Rinnai product at https://www.rinnai.us/support/registration to take advantage of the industry’s best warranty and ensure you maximize your extended service plan. Plus, you can opt in to receive the latest updates on our products, services, and accessories.